Frequently asked questions

Yes, in homes where this amenity is indicated, subject to prior confirmation.

No. You can book directly on the site, without creating an account. You only need to provide your contact details at the time of booking.

Each home has its own check-in and check-out times, shown on the property page and confirmed by email after booking.

The cancellation terms are described in our Cancellation Policy, available in the site footer. We recommend checking it before booking.

Payment is made online, securely, through Stripe, directly on the site at the time of booking.

You can write to us through the Contacts page, use the chat assistant on the site, or send us an email. We reply within one business day.

Fill in the form on the Property Management page or get in touch through the Contacts page. We always carry out a personal assessment before accepting a property.

When it's necessary to equip, decorate or purchase products for the property, these costs are always paid by the owner. We handle the purchasing and coordination, but they are not included free of charge in our service.

Yes. We present house and property proposals with investment potential in Portugal and support the whole process, from assessing the opportunity to deciding whether to move forward.

Yes. We were born in Portugal's Oeste Region, but we manage properties in any part of the country.